1 Refund Eligibility

Refunds are available for premium budget planning services within specific timeframes and conditions. We evaluate each refund request individually to ensure fair treatment for all our users.

• Premium subscription services: Full refund within 14 days of initial purchase
• One-time consultation fees: Refund available within 7 days if service was not delivered
• Annual memberships: Pro-rated refund available within 30 days of purchase
• Digital resources and guides: Refund within 7 days if content was not accessed
• Workshop registrations: Full refund up to 48 hours before scheduled start time

2 Refund Process & Timeline

Our refund process is designed to be straightforward and transparent. Here's how to request a refund and what to expect during the process.

When requesting a refund, please include your transaction ID, purchase date, and reason for the refund request. This helps us process your request more efficiently.

3 Payment Methods & Processing

Refunds are processed back to the original payment method used for the purchase. Different payment methods may have varying processing times.

• Credit/Debit Cards: 5-7 business days after approval
• Digital Wallets (PayPal, GPay): 3-5 business days
• Bank Transfers: 7-10 business days depending on your bank
• UPI Payments: 2-4 business days
• Net Banking: 5-7 business days

4 Non-Refundable Items

While we strive to accommodate refund requests, certain items and services are not eligible for refunds due to their nature or usage.

• Completed consultation sessions that have already taken place
• Downloaded digital content that has been accessed or used
• Custom budget plans that have been delivered and personalized
• Services used for more than 30 days
• Discounted or promotional pricing purchases (subject to specific terms)
• Third-party services integrated with our platform

5 Special Circumstances

We understand that unique situations may arise. In cases of technical issues, service disruptions, or other exceptional circumstances, we may consider refunds outside of our standard policy.

• Technical issues preventing access to purchased services
• Billing errors or duplicate charges
• Medical emergencies or unforeseen personal circumstances
• Service quality issues that couldn't be resolved through support